Privacy Center API Elevated Error Rates

Incident Report for Didomi

Resolved

We identified an issue causing an elevated error rate for the Privacy Center API, which is used by our CMP for features like analytics and cross-device tracking. The incident began around 03:10 UTC and was fully resolved by 03:40 UTC. Additionally, the API was unresponsive between 03:16 UTC and 03:18 UTC. The issue has been addressed.

Consent notices remained fully operational during this period, and direct calls to our API on api.didomi.io were not impacted.
Posted May 20, 2024 - 03:10 UTC