The incident has been resolved. During the incident, the Platform API (responsible for managing notice configurations for the Didomi Console and API clients) and the Didomi Console were temporarily impacted with higher latency or partial unavailability. All other services, including the Consents API, consent notices, and consent collection, were not affected and were operating normally.
Posted Aug 14, 2024 - 23:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2024 - 23:21 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 14, 2024 - 23:13 UTC
Investigating
We are investigating elevated error rates. Some services such as the Didomi Console may be affected.
Posted Aug 14, 2024 - 23:08 UTC
This incident affected: Platform Management (Platform API).