Platform API degraded performance

Incident Report for Didomi

Resolved

Some requests to our Admin API and REST API returned 5xx errors, and the Didomi Console was intermittently unavailable. The cause was a short-lived spike in traffic from a single integration that temporarily saturated shared capacity. Our real-time Consents API continued to operate normally throughout. Traffic returned to normal levels and all services fully recovered. No customer configuration or consent data was affected.
Posted Nov 02, 2026 - 17:02 UTC

Investigating

We are investigating elevated error rates. Some services such as the Didomi Console may be affected.
Posted Nov 02, 2026 - 15:48 UTC
This incident affected: Platform Management (Console, Platform API).